FQAs
FQAs
Q
What types of molds has your company made?

We have made 2K molds, over-mold, multi-cavity molds, high polishing molds, stack molds, and insert molds.

Q
What percentage of your molds and products are outsourced?

We didn’t outsource the whole set mold, and the non-critical parts have stable suppliers.

We have regular training for the suppliers. The suppliers are well understanding of our standards and have a special project engineer to follow up. In addition, all outsourcing components must be 100% inspected by the quality department before being used.

Q
What percentage of your molds and products are outsourced?

We didn’t outsource the whole set mold, and the non-critical parts have stable suppliers.

We have regular training for the suppliers. The suppliers are well understanding of our standards and have a special project engineer to follow up. In addition, all outsourcing components must be 100% inspected by the quality department before being used.

Q
Does your company have 2K injection machines? If not, how to do mold testing?

No, we don’t have, but we have cooperated mold testing supplier which is near our factory, they have 2K injection machines to do mold testing.

Q
Does your company have any experience of metal 3D printing?

Yes, we do. It is normally used on the mold with a tight cycle time and high requirement of deflection, cycle time could be reduced by more than 20%.

Q
What are the requirements for cooling water when using metal 3D printing technology on the mold?

3D printing mold has to use pure water for cooling to avoid cooling channel rust

Q
Can we use metal 3D printing/conformal cooling technology on high gloss or transparent molds?

Conformal cooling technology can’t be used on mirror polish or transparent molds, however, diffusion cooling technology can be used on mirror polish or transparent molds.

Q
What is the min diameter of conformal cooling?

2mm

Q
What is min distance between conformal cooling to steel?

2mm

Q
Can we do the coating process for metal 3D printing components?

Yes, but the temperature has to be less than 400°C. 

Q
To consider time and transportation cost? Can you help to purchase raw material and Masterbatch for us?

Yes, we can.

Q
How do you ensure purchased raw material is original?

We have stable raw material suppliers, they have to supply resin certification.

Q
How to deal with remaining raw material when a project closed?

We will inform customers remaining raw material, and customers can ship it back, or keep it in HJ’s warehouse for coming projects. It will be disposed of if raw materials are stored at HJ’s warehouse for more than a year.

Q
How to choose mold steel in your company?

We choose the most suitable steels based on the product characteristics and resin to extend the life of the mold. For example:

Corrosion resistance steel: POLMAX; S-STAR; S136H SUP; S136; 2083 

High gloss: 1.2083ESR; S136; NAK80; 1.2344ESR

Electroplating: 1.2343ESR

Wear resistance: 1.2344ESR; H13

Q
How does your company ensure the quality of the purchased steel?

All steel is imported from well-known international steel suppliers.

Each steel has a corresponding steel certificate.

Each steel hardness must be tested after returning to the factory.

Q
Can your company provide steel certificates and heat treatment reports?

Yes, every mold has steel certificates and heat treatment reports for full hardened mold.

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